Finding a bright yellow or red warning tag locked around your gas meter by a SoCalGas service technician is alarming. A "Red Tag" means the utility company identified an active combustible gas leak or unsafe gas condition and locked the meter for public safety.
Why SoCalGas Won't Fix the Leaking Pipe
SoCalGas owns the gas main in the street and the meter itself, but all downstream pipes inside your home and across your yard are private property. Utility technicians are strictly prohibited from repairing private customer piping.
The 4 Steps to Getting Your Gas Restored
- Hire a CSLB Licensed C-36 Plumber: Only licensed plumbing contractors are legally authorized to test, repair, and certify residential gas systems in Rialto.
- Isolate and Pressure-Test the Manifold: We connect high-precision digital manometers and pump inert nitrogen into the gas line to locate the leak.
- Obtain City Building Inspection: Once repaired, our team coordinates with the City of Rialto Building & Safety Division to verify that the line holds pressure under official inspection gauges.
- Call SoCalGas for Unlock: Once the city inspector signs the tag, SoCalGas returns to unlock the meter and restore gas.